0319-5628888
mr.suo@zrbearing.net
From bearing selection and quotations to dealer cooperation and careers, we are always glad to hear from you.
We look forward to building a long-term and reliable relationship with you.
Product enquiries, business cooperation or any question — feel free to contact us and we will respond as soon as possible.
Headquarters
Sales department
We believe great products are made by great people. The positions below stay open all year round — feel free to call us.
We invite partners around the world to join the Z&R dealer network — sharing our brand and product resources while developing regional markets together.
Last updated: 20 September 2026 Effective date: 20 September 2026
Z&R Bearing (brand mark “Z&R”, hereinafter “we”, “us” or “our”) understands how important your personal information is to you. This policy explains how we collect, use, store, share and protect your personal information when you visit en.zrbearing.com and the other language versions of our website operated by us (together, the “Site”), or when you contact us through the online message form, the dealer application or other channels on the Site, and what rights you have.
Please read this policy carefully before using the Site or submitting information to us. By ticking “I have read and agree to the Privacy Policy” or actually submitting your information, you confirm that you agree to our processing of your personal information in accordance with this policy.
1. Information you provide voluntarily: company name, contact person, phone number, email address, country or region, products of interest, message content, notes submitted with a dealer application, and any other information you give us during our communication.
2. Information collected automatically when you use the Site: IP address, browser type and language, operating system, device information, access time, pages visited and time spent, referring links and similar log data.
3. Information collected through cookies and similar technologies: see section 4 below.
We do not intentionally collect sensitive personal information such as identity document numbers, biometric information or financial account details. Where it is genuinely necessary for our business, we will obtain your separate consent.
1. To respond to your product enquiries, quotation requests, after-sales and technical communication;
2. To process and follow up dealer cooperation applications, supplier cooperation and recruitment-related communication;
3. To send you business-related notices and materials, or commercial information you have agreed to receive;
4. To analyse Site usage in order to improve our website, products and services;
5. To prevent fraud, keep the Site and our transactions secure, and comply with legal obligations.
We will not use your personal information for purposes other than those described above. If we need to use it beyond the scope of this policy, we will seek your consent again.
The Site may use cookies, LocalStorage and similar local storage technologies to remember your language and browsing preferences, to compile visit statistics and to keep the Site running properly. You can clear or refuse cookies through your browser settings; some features of the Site may not work properly if you refuse them.
1. We do not sell your personal information.
2. To provide our services, we may share necessary information with hosting, data storage, email or messaging service providers, and we require them to process it in accordance with this policy and confidentiality obligations.
3. We may disclose necessary information where required by laws and regulations, or at the lawful request of judicial or administrative authorities.
4. If personal information needs to be transferred as a result of a merger, separation or reorganisation, we will inform you of the name and contact details of the recipient and require it to remain bound by this policy.
Your personal information is stored on servers located in the People’s Republic of China. Where it is genuinely necessary to transfer it abroad, we will carry out a security assessment or obtain your separate consent in accordance with the law and complete the relevant legal procedures.
We protect your information through HTTPS transport encryption, access control, account and operation auditing and data backups. Personal information is retained only for the shortest period necessary to fulfil the purposes described in this policy or for the period required by law; after that period we will delete or anonymise it.
If a personal information security incident occurs, we will promptly inform you of the circumstances, the possible impact and the measures we have taken, as required by law.
To the extent permitted by law, you have the right to access, copy, correct, supplement and delete your personal information, to withdraw your consent, to refuse commercial information from us, and to request an explanation of how we process personal information. You can contact us using the details in section 11 below, and we will answer your request within 15 working days.
The Site is intended for businesses and adult users and is not directed at children under the age of 14. We do not intentionally collect personal information from children; if we learn that we have collected it without prior consent from a guardian, we will delete it as soon as possible.
The Site may contain links to third-party websites or services (such as maps or video platforms). Those third parties handle information under their own privacy policies, for which we are not responsible. We recommend reading their policies before use.
We may update this policy in line with business adjustments or legal changes. Any update will be published on this page together with a revised effective date. Where a change materially affects your rights or obligations, we will bring it to your attention prominently, such as through a notice on the Site.
If you have any question, comment or complaint about this policy or the processing of your personal information, you can reach us as follows:
· Phone: +86 319-5628888
· Email: mr.suo@zrbearing.net
· Address: North Side of Chengbei Ring Road, Linxi County, Xingtai City, Hebei Province, China
· Online message: the message form in “Contact us” on this page
If you believe our processing has harmed your lawful rights and interests, you may also report the matter to the competent authorities, or bring an action before the competent people’s court.
